SYSTEM STATUS: US National Utility Telemetry Ingestion Active
Internet Outage Incident Report Active Utility Dispatch Tracking
Provider: Google Fiber
Benton, MO โ€ข Scott County โ€ข ZIP 63736

Benton, MO 63736 (Scott County) Internet Outage

Official Google Fiber Field Crew Dispatch & Restoration Bulletin (#26171)

Dispatch: 1-866-777-7550
Estimated Time of Restoration (ETR) Official Telemetry
02:52 PM Target Time
Nov 10, 2026 (Official Target Date)
Started: Nov 10, 10:15 AM โ€ข Estimated Duration: 4.6 Hours โ€ข Load: Verified Active
Time Remaining Until Estimated Restoration Live Clock
00
Hours
:
00
Minutes
:
00
Seconds
Target Time Elapsed โ€ข Grid May Be Energized or undergoing safety checks
Grid Telemetry & Feeder Corridors

Benton, MO Affected Areas & Feeder Network

Compiled directly from Google Fiber real-time outage management system (OMS).

City / County
Benton / Scott
US ZIP Code
63736
Impacted Meters
Verified Active
Classification
emergency

Affected Subdivisions, Avenues & Feeder Circuits

Metro Ethernet central office loop serving business parks and civic offices in Scott (ZIP 63736)
Incident Root Cause
Underground Conduit Flooding & Submerged Optical Repeater Failure
Utility Customer Portal
Community Dispatch Radar

Is Internet Outage Still Down for You?

Live crowdsourced reports from residents in Scott (ZIP 63736).

Still Down: 80% Restored: 20%
Moderated Community Feed โ€ข Verified Civic Grid

Verified Resident Reports (0)

Live Signal
๐Ÿ“ก
No resident reports logged yet for this specific sector.

Be the first neighbor on your block to confirm current power or broadband status above!

Federal Communications Commission (FCC)

FCC Broadband Downtime Billing Credit Rights

Under FCC consumer guidelines and ISP Service Level Agreements (SLAs), customers experiencing broadband internet service interruptions lasting longer than 24 hours are entitled to prorated monthly bill credits from Google Fiber.

Calculate ISP Downtime Credit โ†’

๐Ÿ›ก๏ธ Broadband Disruption Diagnostics & Best Practices

Civic Preparedness Standards
๐Ÿ”„ Gateway Power-Cycle

When technicians finish backhaul repairs, power off your modem/optical network terminal (ONT) for 30 seconds to acquire a new DHCP lease and sync signal.

๐Ÿ“ฑ Emergency Mobile Hotspot

Enable Wi-Fi hotspot on your smartphone for critical remote work or school meetings. Check if your cellular carrier offers temporary emergency data packs.

๐ŸŸก Fiber Patch Cable Care

Do not sharply bend yellow fiber optic patch cords. Fiber cables contain thin glass strands that shatter under sharp angles.

๐Ÿ“ž ISP Tech Support

Reach Google Fiber technical assistance directly at <strong>1-866-777-7550</strong>.

Regional Utility Infrastructure Analysis

Scott, MO Grid Reliability & Outage Synopsis

A localized grid reliability disruption is currently in progress across Scott, affecting meters and households in Benton (ZIP Code 63736), within the service jurisdiction of Google Fiber in Missouri. Supervisory Control and Data Acquisition (SCADA) telemetry logged initial circuit trips at Nov 10, 2026, 10:15 AM.

The incident cause is classified as "Underground Conduit Flooding & Submerged Optical Repeater Failure". Repair squads are working to replace damaged hardware, trim hazardous tree contacts, and verify transformer phase balance across: Metro Ethernet central office loop serving business parks and civic offices in Scott (ZIP 63736).

According to updated telemetry, full grid restoration is targeted for Nov 10, 2026 at 02:52 PM. Consumers should keep refrigerator doors shut to prevent food spoilage and check compliance rules set forth by the Federal Communications Commission (FCC). If your outage causes appliance damage, submit a loss claim using our Outage Compensation Guide.

Alert Neighbors & Share Incident Status

Help your local community stay informed about this active utility interruption.

โšก Other Active Outages in Missouri

View All State Outages โ†’

โ“ Frequently Asked Questions

Official guidance for Benton residents during this incident.

When will power or service be restored in Benton (63736)?

According to Google Fiber dispatch telemetry, estimated restoration is currently Nov 10, 2026 at 2:52 PM EST. Field crews and lineman teams are actively inspecting local distribution feeders and transformer circuits.

Who is the utility company responsible for this outage?

This interruption is managed by Google Fiber. You can contact customer service and reporting lines directly at 1-866-777-7550 or visit their customer portal.

What should I do if my food spoils or appliances are damaged?

Take photos of spoiled food items and note purchase values. Under State Public Utility Commission guidelines, you may submit a formal claim with Google Fiber for unscheduled outages exceeding statutory duration thresholds.

How do I report a downed power line or gas odor in Scott?

Always treat downed electrical lines as energized. Maintain at least a 35-foot perimeter and immediately dial 911. For gas leaks, evacuate immediately without touching light switches and call emergency services from a safe outdoor location.