SYSTEM STATUS: US National Utility Telemetry Ingestion Active
Internet Outage Incident Report Active Utility Dispatch Tracking
Provider: Mediacom
Cushing, TX โ€ข Nacogdoches County โ€ข ZIP 75760

Cushing, TX 75760 (Nacogdoches County) Internet Outage

Official Mediacom Field Crew Dispatch & Restoration Bulletin (#17009)

Dispatch: 1-855-633-4226
Estimated Time of Restoration (ETR) Official Telemetry
06:45 AM Target Time
Nov 10, 2026 (Official Target Date)
Started: Nov 09, 11:45 PM โ€ข Estimated Duration: 7 Hours โ€ข Load: Verified Active
Time Remaining Until Estimated Restoration Live Clock
00
Hours
:
00
Minutes
:
00
Seconds
Target Time Elapsed โ€ข Grid May Be Energized or undergoing safety checks
Grid Telemetry & Feeder Corridors

Cushing, TX Affected Areas & Feeder Network

Compiled directly from Mediacom real-time outage management system (OMS).

City / County
Cushing / Nacogdoches
US ZIP Code
75760
Impacted Meters
Verified Active
Classification
emergency

Affected Subdivisions, Avenues & Feeder Circuits

Broadband fiber loop & DOCSIS cable nodes serving Nacogdoches neighborhoods (ZIP 75760)
Incident Root Cause
Underground Conduit Flooding & Submerged Optical Repeater Failure
Utility Customer Portal
Community Dispatch Radar

Is Internet Outage Still Down for You?

Live crowdsourced reports from residents in Nacogdoches (ZIP 75760).

Still Down: 100% Restored: 0%
Moderated Community Feed โ€ข Verified Civic Grid

Verified Resident Reports (1)

Live Signal
M
Maria Gonzalez Power Still Out
4 days ago

Water pressure dropped to a trickle. City dispatched an emergency Boil Water Advisory notification 20 minutes ago.

โ€ข โœ“ Verified Local Resident
Federal Communications Commission (FCC)

FCC Broadband Downtime Billing Credit Rights

Under FCC consumer guidelines and ISP Service Level Agreements (SLAs), customers experiencing broadband internet service interruptions lasting longer than 24 hours are entitled to prorated monthly bill credits from Mediacom.

Calculate ISP Downtime Credit โ†’

๐Ÿ›ก๏ธ Broadband Disruption Diagnostics & Best Practices

Civic Preparedness Standards
๐Ÿ”„ Gateway Power-Cycle

When technicians finish backhaul repairs, power off your modem/optical network terminal (ONT) for 30 seconds to acquire a new DHCP lease and sync signal.

๐Ÿ“ฑ Emergency Mobile Hotspot

Enable Wi-Fi hotspot on your smartphone for critical remote work or school meetings. Check if your cellular carrier offers temporary emergency data packs.

๐ŸŸก Fiber Patch Cable Care

Do not sharply bend yellow fiber optic patch cords. Fiber cables contain thin glass strands that shatter under sharp angles.

๐Ÿ“ž ISP Tech Support

Reach Mediacom technical assistance directly at <strong>1-855-633-4226</strong>.

Regional Utility Infrastructure Analysis

Nacogdoches, TX Grid Reliability & Outage Synopsis

A localized grid reliability disruption is currently in progress across Nacogdoches, affecting meters and households in Cushing (ZIP Code 75760), within the service jurisdiction of Mediacom in Texas. Supervisory Control and Data Acquisition (SCADA) telemetry logged initial circuit trips at Nov 09, 2026, 11:45 PM.

The incident cause is classified as "Underground Conduit Flooding & Submerged Optical Repeater Failure". Repair squads are working to replace damaged hardware, trim hazardous tree contacts, and verify transformer phase balance across: Broadband fiber loop & DOCSIS cable nodes serving Nacogdoches neighborhoods (ZIP 75760).

According to updated telemetry, full grid restoration is targeted for Nov 10, 2026 at 06:45 AM. Consumers should keep refrigerator doors shut to prevent food spoilage and check compliance rules set forth by the Federal Communications Commission (FCC). If your outage causes appliance damage, submit a loss claim using our Outage Compensation Guide.

Alert Neighbors & Share Incident Status

Help your local community stay informed about this active utility interruption.

โšก Other Active Outages in Texas

View All State Outages โ†’

โ“ Frequently Asked Questions

Official guidance for Cushing residents during this incident.

When will power or service be restored in Cushing (75760)?

According to Mediacom dispatch telemetry, estimated restoration is currently Nov 10, 2026 at 6:45 AM EST. Field crews and lineman teams are actively inspecting local distribution feeders and transformer circuits.

Who is the utility company responsible for this outage?

This interruption is managed by Mediacom. You can contact customer service and reporting lines directly at 1-855-633-4226 or visit their customer portal.

What should I do if my food spoils or appliances are damaged?

Take photos of spoiled food items and note purchase values. Under State Public Utility Commission guidelines, you may submit a formal claim with Mediacom for unscheduled outages exceeding statutory duration thresholds.

How do I report a downed power line or gas odor in Nacogdoches?

Always treat downed electrical lines as energized. Maintain at least a 35-foot perimeter and immediately dial 911. For gas leaks, evacuate immediately without touching light switches and call emergency services from a safe outdoor location.