SYSTEM STATUS: US National Utility Telemetry Ingestion Active
Internet Outage Incident Report Active Utility Dispatch Tracking
Provider: Spectrum (Charter)
Prince George, VA โ€ข Prince George County โ€ข ZIP 23875

Prince George, VA 23875 (Prince George County) Internet Outage

Official Spectrum (Charter) Field Crew Dispatch & Restoration Bulletin (#29909)

Dispatch: 1-833-267-6094
Estimated Time of Restoration (ETR) Official Telemetry
08:34 PM Target Time
Nov 13, 2026 (Official Target Date)
Started: Nov 13, 05:34 PM โ€ข Estimated Duration: 3 Hours โ€ข Load: 1
Time Remaining Until Estimated Restoration Live Clock
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Grid Telemetry & Feeder Corridors

Prince George, VA Affected Areas & Feeder Network

Compiled directly from Spectrum (Charter) real-time outage management system (OMS).

City / County
Prince George / Prince George
US ZIP Code
23875
Impacted Meters
1 accounts
Classification
emergency

Affected Subdivisions, Avenues & Feeder Circuits

Prince George Area
Incident Root Cause
Verified Community Report: Internet down Prince George Cooperative provider
Community Dispatch Radar

Is Internet Outage Still Down for You?

Live crowdsourced reports from residents in Prince George (ZIP 23875).

Still Down: 80% Restored: 20%
Moderated Community Feed โ€ข Verified Civic Grid

Verified Resident Reports (0)

Live Signal
๐Ÿ“ก
No resident reports logged yet for this specific sector.

Be the first neighbor on your block to confirm current power or broadband status above!

Federal Communications Commission (FCC)

FCC Broadband Downtime Billing Credit Rights

Under FCC consumer guidelines and ISP Service Level Agreements (SLAs), customers experiencing broadband internet service interruptions lasting longer than 24 hours are entitled to prorated monthly bill credits from Spectrum (Charter).

Calculate ISP Downtime Credit โ†’

๐Ÿ›ก๏ธ Broadband Disruption Diagnostics & Best Practices

Civic Preparedness Standards
๐Ÿ”„ Gateway Power-Cycle

When technicians finish backhaul repairs, power off your modem/optical network terminal (ONT) for 30 seconds to acquire a new DHCP lease and sync signal.

๐Ÿ“ฑ Emergency Mobile Hotspot

Enable Wi-Fi hotspot on your smartphone for critical remote work or school meetings. Check if your cellular carrier offers temporary emergency data packs.

๐ŸŸก Fiber Patch Cable Care

Do not sharply bend yellow fiber optic patch cords. Fiber cables contain thin glass strands that shatter under sharp angles.

๐Ÿ“ž ISP Tech Support

Reach Spectrum (Charter) technical assistance directly at <strong>1-833-267-6094</strong>.

Regional Utility Infrastructure Analysis

Prince George, VA Grid Reliability & Outage Synopsis

A localized grid reliability disruption is currently in progress across Prince George, affecting meters and households in Prince George (ZIP Code 23875), within the service jurisdiction of Spectrum (Charter) in Virginia. Supervisory Control and Data Acquisition (SCADA) telemetry logged initial circuit trips at Nov 13, 2026, 05:34 PM.

The incident cause is classified as "Verified Community Report: Internet down Prince George Cooperative provider". Repair squads are working to replace damaged hardware, trim hazardous tree contacts, and verify transformer phase balance across: Prince George Area.

According to updated telemetry, full grid restoration is targeted for Nov 13, 2026 at 08:34 PM. Consumers should keep refrigerator doors shut to prevent food spoilage and check compliance rules set forth by the Federal Communications Commission (FCC). If your outage causes appliance damage, submit a loss claim using our Outage Compensation Guide.

Alert Neighbors & Share Incident Status

Help your local community stay informed about this active utility interruption.

โšก Other Active Outages in Virginia

View All State Outages โ†’

โ“ Frequently Asked Questions

Official guidance for Prince George residents during this incident.

When will power or service be restored in Prince George (23875)?

According to Spectrum (Charter) dispatch telemetry, estimated restoration is currently Nov 13, 2026 at 8:34 PM EST. Field crews and lineman teams are actively inspecting local distribution feeders and transformer circuits.

Who is the utility company responsible for this outage?

This interruption is managed by Spectrum (Charter). You can contact customer service and reporting lines directly at 1-833-267-6094 or visit their customer portal.

What should I do if my food spoils or appliances are damaged?

Take photos of spoiled food items and note purchase values. Under State Public Utility Commission guidelines, you may submit a formal claim with Spectrum (Charter) for unscheduled outages exceeding statutory duration thresholds.

How do I report a downed power line or gas odor in Prince George?

Always treat downed electrical lines as energized. Maintain at least a 35-foot perimeter and immediately dial 911. For gas leaks, evacuate immediately without touching light switches and call emergency services from a safe outdoor location.